DUO SMS/Phone call logins delivery failure Thursday 13th February 2025 13:57:00
All Deployments: Admin Panel Logins and Telephony Authentication
New incident: Investigating
We are currently investigating an issue causing Admin Panel login and SMS/Phone Call delivery failures across all deployments.
All Deployments: Admin Panel logins, Device Management Portal, Risk-based Authentication, and Telephony Authentication
An update has been posted
We have identified the issue causing Core Authentication Service, Admin Panel login, Device Management Portal, Risk-based Authentication, and SMS/Phone Call delivery failures across all deployments and are working to deploy a fix.
Time posted
Feb 13, 15:12 EST
All Deployments: Admin Panel logins, Device Management Portal, Risk-based Authentication, and Telephony Authentication
Incident status: Identified
We have identified the issue causing Admin Panel login, Device Management Portal, Risk-based Authentication, and SMS/Phone Call delivery failures across all deployments and are working to deploy a fix.
