GTS Poulsbo - Network outage Friday 11th October 2024 14:10:18


10/11/2024 8:00AM EST - GTS Poulsbo phones and network are down. ISP Lumen has a fiber outage in the area being worked on, no eta. Lumen Ticket #: 30382365

2024-10-11 17:48:31 GMT - Crews in the field are accessing a manhole for further testing to narrow down the location of the damage.

2024-10-11 17:04:11 GMT - Efforts to pinpoint the damage are ongoing, as fiber test results are compared with fiber records.

2024-10-11 16:30:59 GMT - Technicians have arrived in the area of the suspected damage; however, no physical signs of damage are apparent. Additional personnel are en route to a nearby facility for further testing to triangulate the fault.

2024-10-11 15:51:39 GMT - Lumen personnel are en route to the suspected fault site to locate and inspect the physical damage. Fiber crews are continuing to mobilize; an ETA will be provided once available.

2024-10-11 15:47:55 GMT - Lumen personnel are en route to the suspected fault site to locate and inspect the physical damage. Fiber crews are continuing to mobilize; an ETA will be provided once available.

2024-10-11 15:11:37 GMT - Fiber testing has identified a fault approximately 6 miles from the first test site and 1.5 miles from the second test site in Tacoma. Fiber crews are being mobilized. An ETA is pending.