GMS Wide - Partial Inbound/Outbound Calling Outage - OneCloud Phone System, Various Locations Wednesday 3rd July 2024 12:00:00

7-3-2024 0942 EDT

Investigating - We are currently investigating reports of a partial outage affecting inbound and outbound calling services. Our engineering team is actively investigating the issue to identify the root cause and restore full service as quickly as possible. Jul 03, 2024 - 15:15 UTC

Inbound CallingPartial Outage Outbound CallingPartial Outage

7-3-24 13:24 EDT

Partial Inbound/Outbound Calling Outage

Incident resolved

The issue causing the partial outage affecting inbound and outbound calling services has been fully resolved. All services are now operating normally.

Time posted

Jul 3, 18:24 UTC

Components affected

OneCloud - Inbound Calling

OneCloud - Outbound Calling

Posted 3 months ago by :username

7-3-24 13:34 EDT Partial Inbound/Outbound Calling Outage

Incident status: Monitoring

We have successfully implemented a fix for the partial outage affecting inbound and outbound calling services. Our team is now monitoring the situation to ensure that the issue has been fully resolved.

Time posted

Jul 3, 17:34 UTC

Components affected

OneCloud - Inbound Calling

OneCloud - Outbound Calling

Posted 3 months ago by :username

7-3-24 12:52 EDT

Partial Inbound/Outbound Calling Outage

Incident status: Identified

We have identified the issue causing the partial outage affecting inbound and outbound calling services. Our engineering team is actively working on implementing a fix.

Time posted

Jul 3, 16:48 UTC

Components affected

OneCloud - Inbound Calling

OneCloud - Outbound Calling

Posted 3 months ago by :username